Compliance matters.
Although many issues between a client and therapist can be addressed directly, in accordance with Texas state regulations, the information below is available if you decide to file a report for a matter that necessitates further action.
I also highly encourage you to share your feedback or constructive criticism by contacting the practice owner, Kristin Sharp, at kristin@bluepsychotherapy.com.
Business Violation Concerns
If you believe you have been a victim fraudulent business practices in the State of Texas please contact the Attorney General's Office to file a consumer complaint.
Click here to learn more about your consumer rights.
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
License Violation Concerns
If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.
Click here to access the Texas Code.
Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205
Requesting Records
We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested via the portal.
Administrative charges may apply.
You may request a copy of your records by contacting the practice owner, Kristin Sharp, at kristin@bluepsychotherapy.com.